Cancellation During Checkout

If you cancel your order during the checkout process, this will be confirmed immediately by a cancellation message from Geezerbird Gear which appears on your screen.

No further action needs to be taken by you.

Cancellation After Checkout

You have the right to cancel your order at any time during the period up to 7 days after the date on which you receive the goods.

We will only accept your cancellation by letter or e-mail.

If you cancel your order before the goods have been despatched, you will be given a full refund immediately.

We will only make refunds to the credit card, debit card, or PayPal account from which your payment was made.

If you cancel your order after the goods have been despatched, we will refund your payment (less the packing and postage cost) when we receive the returned goods from you.

If you cancel your order after the goods have been despatched to you, we require you to return the goods, in unused and re-saleable condition, to us at your cost.

We recommend that the goods are returned using a delivery service that insures you for the full value of the goods, in case they are damaged or lost in transit.

If the goods are found to have been damaged whilst in your possession, or lost/damaged during transit and not sent using a delivery service that insures for the value of the goods, Geezerbird Gear will not refund your payment.