|
DELIVERY
FREE POSTAGE &
PACKING FOR ALL ORDERS!
Service
Please note that
we only deliver to the UK.
For your security and ours, all orders will be sent by
Royal
Mail
'Signed-For' delivery. The items should reach
you within a
week.
For all deliveries, free insurance
against loss or
damage in transit is included.
Despatch
We
will strive to despatch all complete orders
within 7
working days.
In the unlikely
event that we are not able to despatch
within this
time, we will advise
you accordingly and
give
an expected
delivery date.
If the expected delivery date is not acceptable,
you may cancel your order. For further information please see our
cancellations
page.
Tracking Your Order
If you wish to
track your order through the Royal Mail
delivery
system, please e-mail us
and ask for your
tracking code.
You can enter
this code in the box on the 'Track
& Trace'
section on
www.royalmail.com.
Non-delivery
For all deliveries, Royal Mail will need your signature
when
they deliver your
goods.
If no-one is
available at your address to take delivery and
sign
for the item, a card
will be left for you by Royal Mail
telling you
where your parcel is and
explaining what to do
next.
Please remember
that Royal Mail will only keep your
item for 1
week and will return it
to us if you don't collect it
within this
time.
Lost or Damaged Goods
In the event that
goods are lost or damaged in transit
please
contact us immediately by e-mail.
We will then tell
you what action to take. |